Working as a virtual assistant differs from other jobs in that it allows you to work from home as well as in an office setting. A virtual assistant’s job is to help you stay connected to your business even if you can’t be there in person. A good virtual assistant can take many forms, but there are a few things to look for in general. Here’s a rundown of the five most important qualities to look for in a rewarding virtual assistant.
The majority of virtual assistants will work from their homes. Unlike working in an office building, being at home means dealing with the usual distractions of televisions, family members, and noise in the house. As a result, some people who struggle to work at home may find it difficult to manage their time effectively. A good virtual assistant will be active and able to manage their time effectively. Even if they are at home, choose someone who is a shark for business.
Exceptional problem solver
There will be times when you are unavailable and your virtual assistant will be forced to resolve an issue in the best interests of your company. Customers and clients leaving a problem fully convinced is the mark of a customer-retention business. A virtual assistant will need good judgment and know-how to come up with a solution that will satisfy all parties.
Excellent professionalism on the phone and via email
A virtual assistant will typically communicate with clients via email and phone. An assistant will need to be able to communicate professionally and emphatically over the phone and via email so that your business communication is impressive to both customers and clients. Before appointing your assistant, send them emails and talk to them on the phone.
A good communicator
It takes more than professionalism to be an active communicator. Effective communication entails conveying your message to a variety of audiences at all times. A virtual assistant will almost certainly need to develop a strategy for websites, business communications, social media advertisements, and other things. The ideal assistant will be someone who can effectively translate style in delivery.
Possessing a cheerful demeanor
Even though virtual assisting is done online, the way someone communicates can reveal a lot about their personality. Having a cheerful assistant who enjoys their work can make a difference in your day. Choose a virtual assistant who has a positive attitude and is enthusiastic about their work.
Excellent at summaries
It is standard procedure for your virtual assistant to provide you with a summary at the end of the day. As a virtual assistant, send you an email detailing what was accomplished, who they spoke with, how the business looked for the day, and any social media updates. Long-term, a virtual assistant who can keep you updated with a great end-of-day recap is worth keeping.